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How Does Our Personalized Consultation Work?

 

 

We know that sometimes there just isn’t enough time in the day, that distance can get in the way, or that you simply love the comfort of doing everything from home. That’s why, at Equilibrium, we created a new way to bring our personalized advice straight to you — no matter where you are.

Our mission has always been to guide you in finding your perfect shapewear, understanding that every body is unique and every woman has her own needs. Now, with our virtual consultation via phone or WhatsApp, you can enjoy the same experience you’d have in our store — only from the comfort of your phone.

 


1. Send Us a Message or Give Us a Call
 You can reach out to us via WhatsApp or phone call. Our team of advisors is ready to assist you, answer your questions, and guide you step by step.

2. Tell Us About Your Goals and Needs
 We want to get to know you! Tell us what you’re looking for:

  • Are you shopping for Jeans or Shapewear?
  • Have you recently had surgery, or are you looking for an everyday garment?
  • Do you prefer a specific type of closure, color, or compression level?

Every detail helps us find the perfect product for you.

3. Send Us Your Measurements
 Our advisors will guide you on how to take them correctly. You’ll only need a measuring tape and a few minutes. With your exact measurements, we can recommend the ideal size and model that fits your body perfectly.

4. Receive Personalized Recommendations
 Based on the information you share, we’ll show you options that truly adapt to you — not the other way around. We’ll send you photos, videos, and detailed descriptions so you can review every product before making a decision.

5. Place Your Order Easily and Safely
 Once you choose your shapewear, we’ll walk you through the entire purchase process. We’ll help you confirm your size, payment method, and shipping so you receive your order hassle-free.

@fajasequilibrium Parte I. Asesoría por videollamada para comprar tu faja #fajascolombianas #fajasequilibrium #asesoriafajas ♬ original sound - Fajas & Jeans Equilibrium


A Virtual Consultation as Complete as an In-Store Visit

Our advisors are trained to provide the same personalized attention, empathy, and expertise you’d receive in person. They’ll guide you on which product suits you best, how to use it properly, and how to care for it to keep it looking new.

So if you can’t make it to us, don’t worry — we’ll come to you, wherever you are, with the same attention, care, and dedication as always.

Because at Equilibrium, we believe every woman deserves to feel confident, comfortable, and beautiful — no matter the distance.

 

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